Terms and Conditions

Introduction to Terms

These Terms and Conditions govern the use of the online gaming platform provided by Hiddenjack Casino. They explain your rights, responsibilities, and the rules that apply when using our website. By creating an account or placing any bets, you confirm that you accept these Terms in full. If you do not agree with any part of them, you should not register or continue to use the services.

Eligibility

You must be at least the applicable legal gambling age in your country of residence and have full legal capacity to enter into this agreement. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before using the platform. We reserve the right to request verification documents at any time to confirm your age and identity.

Account Registration

All information provided during registration must be accurate, complete, and up to date. You may only register one account. Duplicate or linked accounts will be closed. Verification may be requested before deposits, withdrawals, or at any other time we consider necessary to prevent fraud or meet regulatory obligations.

Account Security and User Responsibilities

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately if you suspect any unauthorised use. We are not liable for any losses resulting from your failure to secure your account properly.

Bonuses and Promotions

Promotional offers and bonuses may be available from time to time. Specific rules, wagering requirements, and restrictions apply to each offer and will be clearly stated on the relevant promotional page. Bonus funds and any winnings derived from them may be subject to additional conditions. We reserve the right to withdraw, amend, or cancel any promotion at our discretion.

Deposits, Withdrawals and Payments

Deposits can be made using the payment methods displayed on the website. Applicable limits are shown during the transaction process. All transactions are final once processed, except where refunds are permitted under these Terms.

Withdrawals are subject to verification and security checks. Processing times may vary depending on the method used and the completeness of any requested documentation. We may use the same payment method for withdrawals that was used to deposit, where technically possible. Funds will only be paid to an account registered in the same name as the casino account holder.

Responsible Gambling

We encourage all customers to gamble responsibly. A range of tools including deposit limits, loss limits, session reminders, and self-exclusion options are available. Users may contact customer support at any time for assistance with responsible gambling or to request the activation of these tools. We also provide links to external organisations that offer professional help for gambling-related issues.

Prohibited Activities

Certain activities are strictly forbidden. These include, but are not limited to: providing false or misleading information, using automated software or bots, colluding with other players, abusing bonuses or technical loopholes, and engaging in any form of fraudulent or criminal behaviour. Any breach may result in the immediate suspension or permanent closure of your account, forfeiture of funds, and reporting to the relevant authorities where appropriate.

Intellectual Property

All content, games, graphics, logos, and materials appearing on the website remain the intellectual property of Hiddenjack Casino or its licensors. You are granted a limited, personal, non-exclusive, non-transferable licence to use the platform for personal entertainment only. Any other use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

The website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied. We shall not be liable for any loss of profits, data, goodwill, or any indirect or consequential losses arising from your use of the services. Our total liability to you shall not exceed the total amount wagered by you in the thirty days preceding the claim.

Changes to the Terms

We may revise these Terms and Conditions at any time. The updated version will be published on this page with the date of the latest revision. Your continued use of the website after any changes constitutes acceptance of the revised Terms. We recommend that you review this page regularly.

Termination

We reserve the right to suspend, restrict, or terminate your account at any time and without prior notice if you breach any provision of these Terms, if we suspect fraudulent activity, or for any other valid commercial or regulatory reason. Upon termination, any remaining balance will be returned to you subject to verification and any deductions permitted under these Terms.

Last updated: 15 April 2025